Call Handling Course
Client phone calls can be costly, both in time and per-minute charges. Streamlining how your team handles and processes calls is critical.
Enhanced Communication Courses
Enhanced communications are necessary when dealing with challenging people, staff or customers. Active listening was used in varying forms by famous communicators such as Dr Norman Vincent …
Personal Resilience Courses
We all worry, it’s in the hard-wiring of our brain. We also feel pressured and stressed at times which can accumulate over time. The personal resilience sessions are informative, entertaining …