Effective Audit Conversations
This course provides delegates with the knowledge, understanding and skills required to facilitate any meeting/interview with an investigative purpose.
Contact Tracing Interviews
Contact Tracing is a fundamental part of outbreak control and interviews conducted can help the prevent the spread of infections. The aim of Cognitive Interviewing (CI) is to increase the quant…
Motivational Interviewing (MI) for Change
Rooted in therapeutic work, Motivational Interviewing (MI) was first developed for use in the treatment of substance use problems with people who were apparently ‘unmotivated’ a…