De Vere, Devonport House, Greenwich, London
Start: 28 Sep 2021
End: 28 Sep 2021
COURSE OVERVIEW
‘Notetaker’ is a system that has been developed, after extensive and on-going research, by FIS® Associate Kerry Marlow to improve the quality of interviews with clients by providing a system to help interviewers:
• plan and prepare for interviews
• take notes during interviews
• summarise the information from interviews
• evaluate the quality of their interviews
Using the system may assist interviewers in assessing and identifying the information categories of detail differentiating between information, evidential and investigative detail (Achieving Best Evidence, 2011).