Audits of a tax technical nature involve fact but also interpretation in the form of derived tax positions.
They also involve interviewing people who exhibit differing behaviours and attitiudes from those in the fraud and evasion environment.
Therefore, tax technical audits require a totally different approach to investigative interviewing in order to be effective.
FIS® are the only training provider to have developed 3 bespoke models of investigative interviewing designed to meet the differing needs and requirement of a tax technical interview, whilst still delivering the requirement to obtain complete, accurate and reliable information.
The models combine strategies, processes and procedures formuated for the interviewing of high ranking company employees.
All materials are written and delivered are from a tax perspective and the course is 70% practically based using specifically designed technical scenarios to provide staff with the skills to plan, prepare and conduct tax technical interviews.
We will specifically design and tailor the Model for your Organisation in line with your current practices and legislation. The training packages are designed around the delivery of the structure and theory of the Model and then to embed the Model each accountant has the chance to conduct a full interview.The Model outlines how to make the interview simple and is developed through the following phases:
1. Planning and Preparation
2. Introduction – Engage and Explain
3. Initiate a First Account
4. Topic setting – varied and extensive retrieval of information
5. Challenges of inconsistencies
The interview role-play scenarios enable the participant to demonstrate interview skills and embed learning via practice. Again, the practice of actually doing the interview via video link enables the individual to utilise the model in realistic conditions, while the rest of the team assesses their colleague’s performance.
The principle of adult learning and feedback from this training supports the view that individuals benefit from the action learning experience. Training Documentation A full debrief after each role-play provides the individual with valuable feedback for development. A comprehensive debrief document will be prepared after the programme for each individual as a reference record of their performance and a DVD of their interview will highlight areas for development.
In line with current International best practice for quality control, further interviews conducted in the field can be assessed within a 6-12 month period to ensure staff are utilising the Model.
- Improved levels of knowledge, planning, and interviewer skills raise effectiveness and save time, with relevant cost benefit
- Raising staff confidence levels, leads to increased job satisfaction and reduced staff turnover
- Improved control of interview contact and content leads to cases containing more relevant details, checkable facts and identified inconsistencies
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